Veeam Backup for Salesforce
Your Data. Your Responsibility
Overview:
Backup Salesforce Data Effortlessly With Veeam
Many organizations don’t believe that Salesforce needs to be protected, and that their data and metadata are safe in a cloud somewhere. We disagree – and so does Salesforce.
Salesforce data backup is critical to prevent data loss, ensure compliance and enable fast recovery.
Protect Salesforce the Veeam Way
Veeam Backup for Salesforce eliminates the risk of losing your data and metadata due to human error, integration issues or other Salesforce data loss scenarios. We provide a comprehensive, purpose-built Salesforce backup solution, giving you the ability to recover from Salesforce data loss with speed and confidence.
Complete Control
Deploy your Salesforce backup anywhere you choose, strategically separating your backup from the source to avoid backup and storage lock-in.
Flexible Recovery
Recover exactly what you need, whenever and wherever you need it, with intelligent recovery options for both bulk and granular restore scenarios.
Purpose-built Backup
A custom-engineered Salesforce backup solution specifically for Salesforce data and metadata, including granular scheduling, near-continuous backup and efficient use of Salesforce APIs.
Salesforce Data Loss is More Common Than You Think
Only 24%
of organizations are completely confident they could restore their Salesforce data after a bad import.
39 Hours
The average time it would take an organization to recover 100 Salesforce accounts and their related records.
Only 11%
of IT professionals have reached their Salesforce data retention mandates.
81%
The amount of IT experts who are concerned about human-error-related Salesforce data loss.
Why Backup Salesforce?
Organizations rarely think about backing up their Salesforce data until it is too late. Eventually, there will be some sort of incident - an accidental deletion, data loader mishap, or integration error - that will cause business-critical data loss. When this happens to you, how quickly will you be able to recover?
Protecting Salesforce is a Shared Responsibility. Even though Salesforce manages the infrastructure, it is your responsibility to protect your organization from Salesforce data loss and corruption.
Salesforce agrees with this: “It is important for Salesforce customers to develop a routine data backup strategy as part of their overall data management and security model.”
Veeam Backup for Salesforce makes backup and recovery a breeze. Don’t wait until it’s too late; run backups and protect your Salesforce data and metadata in minutes.
Confidently Backup and Restore Your Salesforce Data
Salesforce backup and recovery from Veeam gives you what others can’t: Complete access and control. You control your backups, and you choose the storage.
Salesforce-native
Purpose-built to backup and restore Salesforce data and metadata.
Fast and Flexible Recovery
Recover Salesforce records, hierarchies, fields, files and metadata.
Secure Your Data
Own your data and run your backup environment anywhere: On-premises, in AWS, in Microsoft Azure and more.
Custom Scheduling
Set granular backup schedules and retention settings at the object level.
Simplified Management
Manage backup policies for several Salesforce organizations from one console.
Incremental Changes
With incremental sync and flexible scheduling, you can backup your Salesforce data almost continuously.
Simple and Easy-to-Use UI
Click, click, click and done. Run backup policies and restore jobs in minutes.
See and Compare
See versions of records and metadata and quickly compare it with production.
Restore Hierarchy
Granularly restore linked child objects to any record. You can restore parent records as well.
How it works
Backup and Recovery on Your Terms
Veeam Backup for Salesforce allows you to choose what you backup and when, while offering filters to restore only the versions needed.
| Continuous Backup | Backup Every Day or Every Hour, the Choice Is YoursWith incremental sync and flexible scheduling, you can backup as often as you want. |
| Compare Versions | Filters Allow You to Quickly Search for What You NeedEasily identify differences between production and your Salesforce backup data making recovery easy. |
| Flexible Scheduling | Be as Granular as Necessary When Creating the Perfect Schedule for Your BusinessSet your backup jobs to run at any schedule and even customize them at an object level. |
| Restore in Minutes | Quick Restoring Allows You To Meet Your RTOs (Recovery Time Objectives)Recover from data loss in a fast, flexible way. |
Packaging Options
Veeam Backup for Salesforce Pricing
Veeam keeps it simple with a licensing structure that aligns with your Salesforce usage.
Veeam Backup for Salesforce is available in 1- to 5-year annual subscriptions. Licenses are sold per Salesforce user license (with a required minimum purchase of 10 licenses) and include Production 24.7.365 Support. Licensing of 100% of active Salesforce users is required.
Salesforce requires API access included in Salesforce Enterprise and Unlimited editions, and can also be purchased separately with the Professional edition.
Purchase must cover 100% of active Salesforce user licenses.
Adding Salesforce Backup Licenses and Renewals
When you add Salesforce users, you’ll have the flexibility to add more Veeam Backup for Salesforce licenses and co-term your different license purchases to match up with the same subscription cycle. This keeps subscription expiration dates and renewals simple and straightforward.
At the end of the license period, both the use of the product as well as support will be turned off. To renew a subscription license, simply purchase another subscription license at the then-current rate.
You can also purchase multi-year subscriptions to lock in the current price.
FAQs for Salesforce Data Backup:
Salesforce recommends that their customers develop a Salesforce backup strategy as part of their overall data management and security model.
Salesforce keeps a copy of your data as part of their disaster recovery (DR) plan (but not yours) and this does not include your metadata. If a major data incident occurs, you can ask Salesforce to send your data in CSV files, which can take up to six weeks, and then the process be to manually upload this data back into Salesforce. There is also a fee attached to this process.
Using a third-party backup solution will ensure that you have your own copy of your data. Our solution, Veeam Backup for Salesforce ensures you will have a copy of your data and metadata and offers almost continuous backup and filtered restoring options to help you meet recovery point objectives (RPOs) and recovery time objectives (RTOs).
Salesforce data refers to all your records, including Accounts, Contacts, Leads, Opportunities, Cases, Contracts and other records. This can also include your custom objects, records, files, content and Chatter. Salesforce Metadata refers to all of your configuration settings, including custom fields, page layouts, reports, dashboards and custom code like Apex and Visualforce. Adding or deleting custom fields, modifying page layouts and changing reports and dashboards are commonplace for Salesforce Admins and Developers, which is why having metadata recovery options are crucial.
If you plan on restoring deleted records from the recycle bin, 15 days is the amount of time you have to retrieve the deleted files before they are gone forever. Metadata cannot be restored from the recycle bin and must be manually recreated. Also, keep in mind that if a record was changed before deletion, you will only be able to retrieve the latest version, not previous versions. Organizations that use the recycle bin as a replacement for having a backup and recovery tool in place often find themselves unable to ever retrieve their business-critical data and metadata.
Yes. Veeam Backup for Salesforce requires that 100% of Salesforce user licenses be protected.
Salesforce user licenses can fluctuate often since employees move in and out of an organization. It is a best practice to provide yourself with a small buffer between the exact number of used licenses and the total amount of licenses within an organization. Plus, as a data protection best practice, it is recommended that you license Salesforce backup software for the total number of Salesforce licenses, not just the total number of used Salesforce licenses.
A license is not required for other license types in Salesforce, including:
- Chatter Free, Chatter Only, Chatter External
- Partner Community, Partner Community Login, Customer Community Plus
- Identity
Sandbox users are not licensed.
Salesforce provides four different editions of Salesforce Sales Cloud and Service Cloud. These include Essentials, Professional, Enterprise and Unlimited editions. Only Salesforce Enterprise and Unlimited editions include the APIs that are needed to create Salesforce backups for your Salesforce environment. Veeam requires that organizations use either the Enterprise or Unlimited edition of Salesforce. The Professional edition can also be used with the API add-on.
Veeam Backup for Salesforce gives you the ability to deploy your Salesforce data to the place that works best for your business needs, whether that’s on-premises, in AWS, Azure or another location. Deployment, security and data is fully managed by the customer, so the company will always retain access and control of their data. You can also choose the cloud that best complies with your company’s security model and compliance requirements to retain complete control of your data.
With incremental sync and flexible scheduling, your Salesforce data and metadata can be backed up almost continuously through the efficient use of Salesforce API’s, while also having the ability to set your limits on API calls. Setting specific backup schedules and retention settings is also available at the object level.
Our 12-month promotional offer (i.e., up to 300 users for $2,000, and $10,000 for 300 users and above) includes 24.7 production support. Our standard pricing always includes this support, and our Community Edition of 50 users or less is always free and includes best-effort support by email only.
Documentation:
Veeam Backup for Salesforce Product Overview Datasheet (.PDF)